Legal

Refund Policy

Last updated · April 7, 2026

Digital goods, delivered instantly. That shapes what we can and can't refund — but if something is broken on our end, you are covered.

Refunds

Digital Goods

Everything sold here is a digital licence delivered the moment payment clears. Because delivery is immediate and the key is bound to your hardware on first use, purchases are generally non-refundable once delivered.

Before Delivery

If an order is paid but not yet delivered — a stock issue, a failed key assignment, anything on our side — contact us and we will either complete the order or refund it in full.

Platform Compatibility

Our software runs on Windows only. No refund is issued for buying on an unsupported platform, so please check the requirements on the product page before purchasing.

Replacements

Replacement Guarantee

If a product is defective, invalid, or does not work as described, we replace it free of charge. Contact us within 24 hours of delivery with your order details and we will sort it.

Detection Downtime

If a product goes detected during your subscription we pause it and add the lost days back once it is undetected again. We do not refund for downtime, we extend.

At Our Discretion

Replacement decisions are made on the information you provide. We will not replace products that have been misused, shared, expired through third-party action, or where fraud or abuse is detected.

Disputes

Chargebacks

Filing a chargeback or payment dispute without contacting us first may result in suspension of your account and termination of access to purchased products. Talk to us first — it is faster and it works.

Getting Help

The quickest route is our Discord. Have your order ID or username ready so we can find the purchase and resolve it without back-and-forth.

Changes to This Policy

We may update this policy from time to time. Changes are posted on this page with the date of the last update, and continued use after the change constitutes acceptance.